Tan Hung Supermarket

 Privacy Policy — TanHung Asian Supermarket Loyalty Program

Last Updated: [30/10/2025]

1. Introduction

This Privacy Policy explains how tanhung Asian supermarket collects, uses, stores, and protects your personal information when you join and participate in our loyalty program (“ Tanhung Loyalty Program”).

By enrolling, you agree to the practices described in this Policy.

2. Information We Collect

We may collect the following information when you enroll or use the Loyalty Program:

Personal Information

• Full name
• Email address:
• Phone number
• Date of birth

b. Account & Transaction Data

Loyalty Program membership number

Purchase history

Points balance and redemption history

In-store and online shopping activity

3. How We Use Your Information

We use your information to:

Provide and manage your Loyalty Program membership

Award and track loyalty points

Communicate promotions, discounts, and personalized offers

Improve our products, services, and customer experience

Analyze trends and customer purchasing patterns

Comply with legal obligations

4. Legal Basis for Processing

Where required by law, we rely on one or more of the following:

Your consent

Our legitimate business interests

Performance of a contract (your participation in the program)

Compliance with legal obligations

5. Marketing Communications

With your consent (where required), we may send:

• Personalized offers
• Weekly promotions
• Surveys and feedback requests

You may opt out at any time using the unsubscribe link or by contacting us.

7. Data Retention

We retain your information only for as long as necessary to:

• Maintain your Loyalty Program membership
• Comply with legal and accounting obligations

If you cancel your membership, we will delete or anonymize your data in accordance with our retention schedule.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

Access your personal data

Request correction or deletion

Withdraw consent

Object to or limit processing

Data portability

To exercise these rights, contact us at [email/phone].

9. Data Security

We implement administrative, physical, and technical safeguards to protect your information from unauthorized access, use, or disclosure.

10. Children’s Privacy

The Loyalty Program is not intended for children under the age of [insert age based on jurisdiction]. We do not knowingly collect information from children.

11. Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated through our website or by email.

2. Contact Us

If you have questions, contact us at:

Email: [tanhungflinders@gmail.com]

Address: [262 flinders street Melbourne vic 3000]

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